Privacy Policy
1. Information We Collect
We may collect the following types of information:
a. Information You Provide
-
Name
-
Email address
-
Phone number
-
Reservation details
-
Messages or inquiries submitted through contact forms
b. Information Collected Automatically
-
IP address
-
Browser type and device information
-
Pages visited and referring URLs
-
Date and time of visits
This information is collected through cookies, analytics tools, or standard server logs.
2. Reservations & Third-Party Booking
All reservations for Sweetgrass Inn are processed through a third-party booking platform (ResNexus). When you make a reservation, your personal and payment information is collected and processed directly by the booking provider according to their own privacy policies and security practices.
Sweetgrass Inn does not store or process payment card information on its own servers.
We encourage you to review the privacy policy of any third-party booking service you use.
3. How We Use Your Information
We may use your information to:
-
Respond to inquiries or messages
-
Communicate about reservations or guest services
-
Improve website functionality and user experience
-
Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
4. Cookies & Analytics
Our website may use cookies and analytics tools to:
-
Understand how visitors use the site
-
Improve content and performance
-
Maintain website functionality
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
5. Sharing of Information
We may share your information only:
-
With service providers who assist in operating the website or business (such as hosting or analytics services)
-
When required by law or legal process
We do not share personal information for marketing or advertising purposes.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites, including booking services, restaurants, or local attractions. Sweetgrass Inn is not responsible for the privacy practices or content of third-party sites.
8. Children’s Privacy
Sweetgrass Inn does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us so we can remove it.
9. Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:
-
Requesting access to or correction of your information
-
Requesting deletion of your information (subject to legal or business requirements)
To make a request, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sweetgrass Inn
Rapid City, South Dakota
Tel: (605) 341-3515